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Overview

Droog Assist is a multi-tenant AI conversational assistant platform built to cater to multi-domain industries in day-to-day assistance. It lets you deploy intelligent, knowledge-grounded assistants that answer queries about study abroad, university requirements, and application processes — automatically, accurately, and at scale. This guide walks you through the four steps to go from signup to a live, embedded bot.

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Step 1: Create your account and organisation

Sign up by getting started here using your organisation’s email address
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Create an account, and during registration, you will be asked to provide:
  1. Your organisation name (this becomes your tenant workspace)
    1. Your **primary email -> **a verification email be sent to this email account with an OTP code for verification 
  2. After successful verification, you will be asked for a password
  3. Complete the account registration, and will be redirected to your Dashboard
Upon successful registration, your account starts on the **Trial plan (Limited provisions). **Each organisation gets an isolated workspace. Users, agents, and knowledge bases are fully scoped to your organisation and are never shared across tenants.

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Step 2: Create your first bot

From your dashboard, click create agent and configure the following:
To create the agent to portray a use case as per the requirement, you will need to input the details related to adopting the characteristics of the behaviour
  1. Industry* - Type of industry, such as Healthcare, Finance, Automobile, Fashion, Education, etc.
  2. Voice and Personality* - The tone and persona of the agent
  3. Bot Identity and Mission*- Provide a clear description of the bot’s purpose, its role within the selected industry, and the type of service it should deliver. Explain what the bot does, who it helps, and how it should behave. A stronger description creates a more accurate and consistent bot identity.
  4. Extra Intelligence* - Include optional details such as domain rules, tone instructions, sample phrases, constraints, workflows, or company-level knowledge to guide the bot’s behaviour.
Please fill in the mandatory fields to proceed
You can build your own knowledge base in this step or skip for now.Supported file types: PDF, DOCX, TXT, HTML, MarkdownClick Upload. Each file goes through a processing pipeline:**What to upload first - **You have the option to upload pdf or txt files. The system will efficiently extract text and tables. You also have the choice to insert the web URL to scrape pages. 
After uploading, wait for all documents to reach completed  the status before testing. Querying against partially indexed content produces unreliable results.
Try changing the primary colour to see an immediate difference!

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Step 3: Go live

Click Publish. This changes the bot’s deployment status  draft to published and makes it accessible.
Copy the embed snippet and paste it before the closing </body> tag on your website:
<script
 src="https://cdn.droogassist.com/widget.js"
 data-widget-id="YOUR_WIDGET_ID"
 data-bot-id="YOUR_BOT_ID"
 async>
</script>
YOUR_WIDGET_ID and YOUR_BOT_ID with the values shown in your Deploy tab.

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Next steps

Now that you have your docs running, explore these key features:

Write Content

Learn MDX syntax and start writing your documentation.

Customize style

Make your docs match your brand perfectly.

Add code examples

Include syntax-highlighted code blocks.

API documentation

Auto-generate API docs from OpenAPI specs.
Need help? See our full documentation or join our community.